Shipping and Delivery

The processing of orders and deliveries is conducted during business hours (10am - 5pm) Monday to Friday, excluding public holidays. We are unable to redirect orders once items have been shipped. Delivery times are to be used as a guide only and commence from the date of purchase. We do not have a weekend delivery service.

SHIPPING COSTS

We provide you with a flat $10 standard and $20 express rate on most items.

DELIVERY TIMES

Standard delivery: 14-18 business days

Express delivery: 5-7 business days

You will be notified via email once your order has been dispatched, and this email will include all tracking details relating to your order. Changes to your order's delivery status will be indicated via your tracking number on the courier website.

While we endeavour to deliver goods to your nominated address within the time frames indicated, we cannot guarantee delivery times particularly during busy promotional and sale periods where some order dispatches may be delayed due to the additional volume. Dispatch of orders may also be delayed where payment or address information requires verification or correction prior to dispatch.

FREE SHIPPING

We offer free shipping on orders valuing over $97 (excludes New Zealand and bulk items). These orders are sent via Standard Delivery time frames.