Return & Refund Policy
If you are not completely satisfied with your purchase or gift for any reason, we welcome you to return unused products for a full refund to your original method of payment if returned within 30 days of purchase.
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense excluding return freight. In order to complete the return, you must have a proof of purchase. We monitor return activity for abuse and reserve the right to limit returns or exchanges in specific instances.
WHAT CONDITION MUST THE ITEMS BE IN?
Items must be unworn, in good condition, and be returned with their original packaging and tags, unless flawed or defective. We do not accept returns of groin cups, however, please talk to us so we can assess the return.
WHAT IF MY ITEM(S) IS FAULTY OR DEFECTIVE?
If you discover a flaw or defect with your product, please contact us as soon as you can so we can assess. We can either supply a replacement or full refund. We will cover the shipping cost of sending the replacement item.
HOW WILL I BE REFUNDED?
Once your item(s) have been received, your request will be processed within 5 business days. The value of the returned items will be refunded via the original payment method. Please note that your financial institution may need 3-5 days to clear the funds back into your account.